Regularly an ICT provider disappoints when outsourcing the ICT information infrastructure. Naturally, when outsourcing the direction function is particularly addressed. Direction is often seen as one of the outcomes in outsourcing. That is incorrect, since the direction function should be monitored prefilled. It is therefore important to lay down a clear profile of the qualities required in outsourcing and ensures a good connection between account & delivery and the various plots. Besides basic definitions are used for end-to-end management, process management and culture. VentureFutures checks components regularly to its clients, with ample attention to the operational, tactical and strategic levels, key performance indicators (KPI’s) and the way information is collected and shared with the client.